Surprise Greeting

As a working mother with an office in my home, I pride myself on maintaining a professional image. One key to that image is my answering-machine greeting, which is often the first contact clients have with me. I worked on making it sound upbeat and enthusiastic, and thought I had succeeded until a friend left this message: “Judy, this is Pam. I love your greeting, but do you know that you can hear your little boy in the background saying, ‘Mommy, I gotta go potty’?”

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